At Refresh It Car Care, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
- Personal Information: When you book a service or contact us, we may collect personal information such as your name, address, phone number, email address, and vehicle details.
- Payment Information: We collect payment details necessary to process your transactions, including credit/debit card information.
- Usage Data: We collect information on how you interact with our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
- Service Provision: To provide and manage the services you request, including scheduling appointments and processing payments.
- Communication: To contact you regarding your appointments, provide updates, and respond to your inquiries.
- Improvement: To analyze website usage and improve our services and website functionality.
- Marketing: To send you promotional offers and updates if you have opted to receive them. You can unsubscribe at any time.
3. Data Security
We implement various security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure payment processing.
4. Your Rights
- Access and Correction: You have the right to access and correct your personal information at any time.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or by contacting us directly.
5. Cookies
Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us analyze website traffic and customize your experience. You can manage your cookie preferences through your browser settings.
6. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: (+91) 788 840 6665, refresh.it@hotmail.com
By using our services and website, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for choosing Refresh It Car Care.